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Danger and Opportunity

Launching and running a startup is not for the faint of heart. Danger lurks everywhere. We've been talking about this a lot lately. As things really start to lift off for us, we're increasingly conscious of the peril of missteps; there is more and more to lose by making the 'wrong' move. I've been observing how stultifying this can be.  The fear of "blowing it" as our ship leaves the port is powerful. This evening I was discussing this challenge [...]

2022-07-17T01:34:21-07:00By |Design, General, Startup|

On Love and Advice

As detailed in my previous post, QiiQ is at the beginning of a very long and complicated journey. We need more people to help make this happen. Like all startups, we need "doers" - people who will complete some of the sweaty work required in execution. For example, while thousands of hospitals continue to struggle with arcane tools, we need colleagues and partners to actively engage with some of these sites and bring us together in active deployment of better [...]

2022-02-10T14:22:40-08:00By |General|

QiiQ Teams with Crozer Health

QiiQ has reached a critical milestone in our journey as a health technology company: we have a first customer. Crozer Health, a unit of Prospect Medical, operates four hospitals in Delaware County, PA.  They are facing impending reductions in their employment roster, which may impose even more stress on their already overloaded ERs. They’ve asked for our help. We have been engaged to improve clinical workflow and patient experience by deploying and tuning our flagship product – the QiiQ Assistant. Working [...]

2022-02-10T14:07:43-08:00By |General|

Acute Care IT – Now and the Future State

Opinions are a-dime-a-dozen. Anyone who's been around this industry has one about where healthcare information tech is now, and where it's going. Some things no-one would dispute: the healthcare industry consumes a huge bulk of GPD (5%-10% globally; 16% in the USA) it lags behind most other industries in terms of technology it falls further and further back all the time, despite pronouncements of commitment otherwise a very small # of companies have earned the privilege of dominance they also [...]

2021-12-02T11:42:36-08:00By |General|

Jack and Elon Talk AI

This is me not putting it off. And it took listening to these two guys battle away on their philosophies to drive me to it. Like many people who feel a compulsion to distribute their views, I've continued to wait for an inspiration. As I listened to Jack Ma and Elon Musk's 2+ year-old one on one, I felt I was not only watching two of the biggest giants having it out, I was also listening to one of the [...]

2021-11-13T00:06:30-08:00By |General|

To Use the Individual Edition of the QiiQ Assistant

Most Health IT applications are built and sold as enterprise solutions that present: significant cost outlay for the hospital disruption to workflow routine for many people who work delivering care considerable new risks to patient data and system security This typically means that approvals take many months. That can extinguish the appetite and enthusiasm for actually using this tool, and continuing to pursue it’s deployment and use.  It’s this precedent we seek to break... A New Model: SELF-DEPLOYMENT The [...]

2019-12-27T10:43:15-08:00By |General|

In Pursuit of Workflow Efficiency

The gyrations​ around features and functionality have been damn taxing. Choosing which features to go with have been informed by a huge number of criteria. Some are familiar to any entrepreneur, while some are less common: the hospital approval process (affected by politics, patient safety, regulatory, IT and facilities, and not lastly cost) clinician distrust of administration time/complexity to deploy our own cost of development the existing "faith" in the idea from the workflow experts on our team how difficult [...]

2019-11-18T08:34:04-08:00By |General|

Towards a QiiQ Mobile App Design

At the Fraser Health hackathon in January 2017, I met the CEO of QiiQ Healthcare, Dave Brown. I was looking for opportunities to do data visualization at the hackathon, and we got into discussing exciting possibilities for communicating patient tracking metrics to clinicians and administrators for QiiQ. However I wasn’t able to contribute to QiiQ until July, when my contract with Fraser Health ended. For a week, I performed a loose form of a “design sprint” to create a mobile [...]

2019-11-18T08:39:23-08:00By |General|

Out of the Cupboard – a Design Insight

As a CEO who deeply believes that "getting it right" is really really hard, I sometimes have to defend the importance of design. This morning I found myself contemplating that conversation once again. And this time, the designer's talents for empathy and reflection emerged as two key abilities that can make all the difference to a product's appeal. Consider the almost unconscious elements of opening and closing a cupboard door. Designers and engineers have refined the mechanisms that dampen the [...]

2019-11-18T08:39:47-08:00By |Design, General|

My Personal Sepsis Journey

Irony can be fun, but it wasn't in my case. On March 11 2016, my family and I jumped on a plane for San Francisco - for a week of visiting friends and fave sites in Silicon Valley.  As the plane lifted off, we were all excited and full of anticipation.  But by the time we had our rental car and were settling in for sleep in San Mateo, I knew something was wrong... I had a pain in my [...]

2019-11-18T08:42:00-08:00By |General|
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