Clinical workflow has been a problem for many many years. (That is surely one reason it persists – numbed acceptance). A 2013 study showed that physicians spend only 25% of their working time on direct patient care.
On top of slowing down patient care, it also drains healthcare workers of their spirit and enthusiasm for work.
Another 2013 study determined that ER physicians are spending 44% of their working time on data entry work.
Many studies (aggregated here) have since shown that EMRs have remained a steady source of frustrating documentation burden and burnout for clinicians.
A 2012 study showed that medical scribes significantly improve emergency department throughput. Our partner Scribe America has since built a giant business supplying scribes to the healthcare industry for well over a decade now.
Yet another article from 2019 articulates the burden that EMRs STILL place on clinicians, and shows how scribes continue to be the primary solution to the persistent problem.
Despite the consistent approval scribes meet from clinicians, with hospital budgets undergoing severe compressive effects, it’s increasingly difficult for administrators to shoulder the cost of paying for scribes.
Workflow performance suffers. Budgets choke off traditional proven solutions. It really is time for something new.